Patient Resources

Creating a positive experience for our hair replacement patients from Buffalo and Syracuse, NY, and beyond is a top priority at the Quatela Center for Hair Restoration. This page includes most of the information you’ll need as our patient, including a guidebook and forms you can fill out before your initial consultation.

Discover why men and women concerned about hair loss choose Dr. Quatela, Dr. Lee, and Dr. Montague for hair replacement procedures in Rochester, New York. Request a consultation using our online form, or call our office at (585) 244-0323 to schedule an appointment.

Patient Forms

Preparing for your procedure includes following the preoperative instructions Dr. Quatela, Dr. Lee, and Dr. Montague provide, completing the necessary forms and, if needed, arranging for financing.

First, please complete the Patient Demographic Sheet below and bring it with you to your initial consultation appointment, along with a photo ID and insurance card. Although hair restoration procedures are not covered by insurance, our office is required to have a copy on file in case of an emergency.

If you prefer, you can complete the new patient paperwork electronically prior to your appointment using the secure patient portal. This assists our office as we have transitioned to using electronic medical records.

Also, please read the instructions you should follow both before and after the hair restoration surgery. If you have any questions regarding the instructions, please contact us.

A Reputation Built on Results

This is Your Surgeon - You Can Stop Looking ! Dr. Montague is not only incredibly talented, but also possesses what I feel is a rare quality of genuine kindness and understanding. he took his time and listened attentively to my conserves patiently answering all of my questions and making me feel comfortable. I felt as if I was his only patient and that he was listening and really making sure he could...
Top-shelf Care! Dr. Montague has made my experience with my procedure and follow-up absolutely pleasurable. He really cares about how you feel every step of the way. He answers any questions I have,in a way that makes me feel at ease. If anyone is considering facial surgery, Dr. Montague is a sure bet for a great experience.
Love my results and would recommend Dr. Montague and his team My experience with Dr. Montague and the Quatela Center was phenomenal. Dr. Montague was involved from day 1, answering all questions and being extremely attentive after the surgery. Any questions/concerns I had were immediately answered in terms/language I could understand, and I never felt embarrassed or silly for asking any questions....
Exceeded expectations - not only can I see better, I look better In September I had an upper and lower blepharoplasty (eye lid surgery) preformed by Dr. Alex Montague at the Quatela Center for Plastic Surgery. One of my top eyelids had started to drop so that it was affecting my vision. The lower eyelids I wanted done to repair the sagging skin. From start to finish the professional manner, care,...


Besides accepting cash, checks, and all major credit cards, we can also help arrange financing through CareCredit® or Prosper Financing for your surgical procedure. Contact a Patient Consultant for more information.

Out-of-Town Patients

Many of the individuals who choose the Quatela Center for Hair Restoration travel from outside the area to undergo hair transplant surgery. Our staff is committed to making your visit as convenient and comfortable as possible and can help arrange transportation once you arrive in the Rochester area.

Additionally, our patients enjoy special rates when they choose to stay at certain nearby hotels:

The Carriage House Exterior

Carriage House

Book With Your Patient Consultant


  • On-Site, Private Facility
  • 1-Night Maximum Stay
  • Dedicated Nurse
The Strathallan Hotel Exterior

The Strathallan

Promo Code: 0002791862


  • Room Service
  • Complimentary Parking
  • 3/4 miles from our center
Hyatt Regency Hotel Exterior

Hyatt Regency

Promo Code: 56203


  • Concierge Service
  • Complimentary Parking
  • Laundry
  • 1 mile from our center
Courtyard by Marriott Hotel Exterior

Courtyard by Marriott

Promo Code: T5523


  • 24-Hour Lobby Market
  • Complimentary Parking
  • Dry Cleaning & Laundry
  • 1 mile from our center
The Del Monte Lodge Exterior

The Del Monte Lodge

Promo Code: T5523


  • Room Service
  • Complimentary Parking
  • Luxury Airport Shuttle
  • 6 miles from our center
Hotel Canandaigua Exterior

Hotel Canandaigua

Promo Code: 32553377


  • 2-Bedroom Options
  • Complimentary Parking
  • Room Service
  • 28 miles from our center


We are committed to your privacy. To ensure your experience is comfortable, our private entrance is located at the rear of our facility.

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International Destination

Concierge Program for Out-of-Town Patients

With decades of experience serving national and international clients, we have streamlined the travel process for our out-of-town patients. Our proximity to an international airport, discreet onsite and offsite accommodations, and concierge offerings ensure your experience with us will be stress-free and rewarding.

Explore Our Travel Program