If you’re searching for the best hair loss and hair growth solutions, reading patient reviews can help you determine which provider to choose. Below, read real hair restoration reviews written by our Rochester, New York, patients and learn what you can expect when you choose Quatela Center for Hair Restoration. Then, call us at (585) 244-0323 or request a consultation online with one of our hair replacement experts to get started.


Featured Reviews

This is Your Surgeon - You Can Stop Looking ! Dr. Montague is not only incredibly talented, but also possesses what I feel is a rare quality of genuine kindness and understanding. he took his time and listened attentively to my conserves patiently answering all of my questions and making me feel comfortable. I felt as if I was his only patient and that he was listening and really making sure he could address my concerns. Throughout the...

Top-shelf Care! Dr. Montague has made my experience with my procedure and follow-up absolutely pleasurable. He really cares about how you feel every step of the way. He answers any questions I have,in a way that makes me feel at ease. If anyone is considering facial surgery, Dr. Montague is a sure bet for a great experience.

Love my results and would recommend Dr. Montague and his team My experience with Dr. Montague and the Quatela Center was phenomenal. Dr. Montague was involved from day 1, answering all questions and being extremely attentive after the surgery. Any questions/concerns I had were immediately answered in terms/language I could understand, and I never felt embarrassed or silly for asking any questions. Kylie was amazing to work with before the procedure, as...

Exceeded expectations - not only can I see better, I look better In September I had an upper and lower blepharoplasty (eye lid surgery) preformed by Dr. Alex Montague at the Quatela Center for Plastic Surgery. One of my top eyelids had started to drop so that it was affecting my vision. The lower eyelids I wanted done to repair the sagging skin. From start to finish the professional manner, care, and results were outstanding. Dr. Montague took time,...

Incredible staff and overall experience

Business Owner replied on Oct 1, 2023:

Thank you for sharing about your experience!

[Reviewer chose not to leave a comment.]

Business Owner replied on Aug 1, 2023:

Thank you for your review!

Result is a natural, healthy look, Dr. Heather Lee is kind & caring Fantastic!! Dr. Heather Lee is an amazing plastic surgeon and a kind, caring individual who listens to the patient ... the result is a natural, healthy look.... Everyone at Quatela is professional and puts the patient at ease. No question is regarded as 'silly'

Office review - takes the time and care to listen to your objectives and concerns Dr Lee, takes the time and care to listen to your objectives and concerns. She gives you an honest assessment of what is possible and what the results will be. She stays with well after the treatment. Everyone that works with her at the quatela is caring and amazing. Wouldn't consider any other practice.

Goals achieved - I feel confident in his recommendations Dr. Montague listens and understands my aging concerns. He studied my facial features then recommended the injectable treatments that he felt would achieve good results. Botox, Juvederm and a "combination" of two products that would lift cheeks has really helped. I feel confident in his recommendations. This is a great practice for anyone interested in facial rejuvenation.

Always pleasant & reassuring at every step of the way Dr. Lee is the absolute Queen! From the consultation to procedure day, aftercare & follow-up appointments, always pleasant & reassuring at every step of the way. If you have any hesitations, just meet with Dr. Lee! She is so reassuring & excellent at her craft! The staff at the Quatela Center is also amazing. Everyone is so kind and caring and understanding while being 100%...