Creating a positive experience for our hair replacement patients from Buffalo and Syracuse, NY, and beyond is a top priority at the Quatela Center for Hair Restoration. This page includes most of the information you’ll need as our patient, including a guidebook and forms you can fill out before your initial consultation.

Discover why men and women concerned about hair loss choose Dr. Quatela, Dr. Lee, and Dr. Montague for hair replacement procedures in Rochester, New York. Request a consultation using our online form, or call our office at (585) 244-0323 to schedule an appointment.

Patient Forms

Preparing for your procedure includes following the preoperative instructions Dr. Quatela, Dr. Lee, and Dr. Montague provide, completing the necessary forms and, if needed, arranging for financing.

First, please complete the Patient Demographic Sheet below and bring it with you to your initial consultation appointment, along with a photo ID and insurance card. Although hair restoration procedures are not covered by insurance, our office is required to have a copy on file in case of an emergency.

Please read the instructions you should follow both before and after the hair restoration surgery. If you have any questions regarding the instructions, please contact us.

A Reputation Built on Results

Great Experience I was contemplating some type of hair restoration for a year. I researched the different types, both non-surgical and surgical (FUE, DHI, FUT, LLLT, Medicinal etc). When I decided that FUE would be my preferred option, I looked into traveling to Turkey, using the 1 provider in my small city, going to a large metropolitan city or utilizing a center which performs hair restoration frequently...
I was contemplating some type of hair restoration for a year. I researched the different types, both non-surgical and surgical (FUE, DHI, FUT, LLLT, Medicinal etc). When I decided that FUE would be my preferred option, I looked into traveling to Turkey, using the 1 provider in my small city, going to a large metropolitan city or utilizing a center which performs hair restoration frequently and has...
My hairline looks as good now as it did in my 20’s. This place is Professional and super impressive. The entire process enjoyable and comfortable. Would highly recommend and actually have.
First off I'd like to say how grateful I am for finding this center. It has brought me to a new level of appreciation for the people who care about what they do. This is a first class, professional organization that is the best in their field. I traveled a long distance to get there and it was well worth the trip ! My many thanks to the doctor and all the staff !

Financing

Besides accepting cash, checks, and all major credit cards, we can also help arrange financing through Cherry or CareCredit® for your surgical procedure. Contact a Patient Consultant for more information.

Out-of-Town Patients

Many of the individuals who choose the Quatela Center for Hair Restoration travel from outside the area to undergo hair transplant surgery. Our staff is committed to making your visit as convenient and comfortable as possible and can help arrange transportation once you arrive in the Rochester area.

Additionally, our patients enjoy special rates when they choose to stay at certain nearby hotels:

The Carriage House Exterior

Carriage House

Book With Your Patient Consultant

Amenities

  • On-Site, Private Facility
  • 1-Night Maximum Stay
  • Dedicated Nurse
The Strathallan Hotel Exterior

The Strathallan Hotel & Spa, Tapestry by Hilton

Amenities

  • Room Service
  • Complimentary Parking
  • 3/4 miles from our center
Courtyard by Marriott Hotel Exterior

Courtyard by Marriott

Amenities

  • 24-Hour Lobby Market
  • Complimentary Parking
  • Dry Cleaning & Laundry
  • 1 mile from our center
The Del Monte Lodge Exterior

The Del Monte Lodge Renaissance Rochester Hotel & Spa

Amenities

  • Room Service
  • Complimentary Parking
  • Luxury Airport Shuttle
  • 6 miles from our center
The Inn on Broadway Exterior

The Inn on Broadway

Amenities

  • On-site dining
  • Soaking tubs
  • Uniquely appointed suites
Pineapple ROC Residence Interior

Pineapple ROC

(Private Airbnb Residence)

Amenities

  • Airbnb superhost
  • Concierge services available upon request
  • Comfortable patio and workspace
School 31 Lofts loft Interior

School 31 Lofts

Amenities

  • Located within the Neighborhood of the Arts
  • Walking distance to dining and attractions
  • Private, gated parking lot

Privacy

We are committed to your privacy. To ensure your experience is comfortable, our private entrance is located at the rear of our facility.

Private Transportation

Ground transportation is available from the moment you arrive. Our black car service partner provides private, comfortable transfers between the airport, your accommodations, and the Lindsay House, so every transition in your visit feels as seamless as the care you receive here.

Executive Transportation Solutions, LLC
585.770.0957 | etsllcny.com

Seamless Travel Coordination Elite Package Exclusive

For patients who prefer a fully coordinated experience, our Elite Package connects you with a dedicated travel agent who can manage every detail, from airfare and lodging to car service between every appointment. Your complete itinerary is handled with care so you can focus entirely on your visit.

The DePrez Group of Travel Companies
585.442.8900 | depreztravel.com

Relaxed & Refined Dining

Rochester and the surrounding area offer a variety of memorable dining destinations. Your Patient Consultant can recommend restaurants based on your preferences, but here are some popular options to consider during your stay.

Exterior view of Roux

Char Steak and Lounge, The Strathallan

Upscale steakhouse with rooftop dining and skyline views.

Roux, Rochester

French-inspired bistro known for it’s intimate atmosphere.

Good Luck Restaurant, Rochester

Shared-plate concept featuring vibrant local cuisine.

The Owl House, Rochester

Locally sourced menu with vegan and gluten-free options.

The Lake House on Canandaigua

Lakeside fine dining with seasonal menus and serene water views.

Ports Café, Geneva

Elegant yet relaxed setting highlighting regional ingredients.

Area Attractions

Rochester has a lot to offer year-round and is home to world-class museums and attractions. Your Patient Consultant can suggest a customized list of local attractions and activities based on your preferences. Here are just a few of the area’s most popular attractions. 

Picture of Mueseum

Museums 

George Eastman Museum

The estate of George Eastman, who was the pioneer of photography and motion picture film, and the world’s oldest photography museum.  

Memorial Art Gallery

Founded in 1913, this art museum has a variety of exhibits and pieces spanning over 5,000 years. 

Susan B. Anthony Museum

The home of legendary civil and women’s rights leader Susan B. Anthony, this museum preserves and shares her life and work

Strong Museum of Play

A highly interactive museum dedicated to play, which houses the world’s largest and most comprehensive collection of toys and games spanning generations.  

Rochester Museum & Science Center

Offers education in science, technology, and local history with educational and interactive exhibits.

Waterfall

Parks & Lakes

Finger Lakes Region

A destination area during any season, the Finger Lakes region is known for producing excellent wine and features a variety of outdoor activities and natural beauty. 

Letchworth State Park

Known as the Grand Canyon of the East, this picturesque park provides beautiful overlooks, waterfalls, and hiking paths.  

Highland Park

A beautiful 150-acre park hosting the Lamberton Conservatory, sunken garden, memorial sites, and a large variety of lilac trees that bloom in the spring.  

Canandaigua Lake

The fourth largest of the Finger Lakes, Canandaigua Lake is a popular destination with a charming town and peaceful boat excursions. 

Public Market Sign

Shopping 

Rochester Public Market

Serving the community since 1905, the Rochester Public Market boasts over 300 vending stalls of produce, foods, specialty items, and general merchandise, as well as various restaurants and eateries.  

Eastview Mall

An upscale, indoor shopping center with over 150 stores and concierge assistance for private shopping. 

Parkleigh

Luxury boutique featuring gifts, accessories, and fine goods.

Rochester Brainery Pop-Up Shops

Local artisans selling one-of-a-kind creations.

Adrian Jules

Longest-running, family-owned creator of custom garments and made-to-measure clothing, retailed in premier, luxury-niched specialty stores. 

Mann’s Jewelers

Family-owned and one of the most well-respected luxury jewelry stores in the country, offering beautiful jewelry, watches, gifts, and accessories. 

Craft Company No. 6

Artisan jewelry, handmade gifts, and artful décor.

Skaneateles Boutique District

A lakeside collection of designer shops, art galleries, and home décor stores.

Skyview of Rochester

Outdoor Attractions 

Seneca Park Zoo

A 20-acre zoo home to more than 90 species of mammals, reptiles, birds, amphibians, fish, and arachnids.  

Seabreeze

Seasonal amusement park perfect for families, with a variety of rides and a waterpark. 

Bristol Mountain

Located 30 miles from Rochester, offering skiing in the Finger Lakes region. 

Erie Canal

A historic canal offering beautiful walking paths, charming village landscapes, restaurants, and shops, along with relaxing boat tours.  

A couple enjoying champagne and relaxation

Spa and Beauty 

Q the Medical Spa

Recovery is part of the transformation. Q the Medical Spa offers treatments designed to complement your healing, supporting rest and restoring vitality during your time with us. Personalized care and customized, results-focused treatments are offered at both locations, one within the Quatela Center in Rochester and one in Victor, NY. 

The Spa at the Del Monte

A luxury day spa located at the Del Monte lodge offering a variety of treatments. 

Ape + Canary

Luxury salon and spa located at the Strathallan Hotel. 

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International Destination

Concierge Program for Out-of-Town Patients

With decades of experience serving national and international clients, we have streamlined the travel process for our out-of-town patients. Our proximity to an international airport, discreet onsite and offsite accommodations, and concierge offerings ensure your experience with us will be stress-free and rewarding.

Explore Our Travel Program
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